Shipping Questions?

2-4 working days.

Free for above $65, otherwise would be S$4.

Standard Shipping: 1-2 weeks
S$8 Ship to East and West Malaysia

We’ll send you a tracking number for use within Singapore. Once your package leaves Singapore, you can use the same tracking number to check its status at https://tracking.pos.com.my/trackings.

Express Shipping: 2-3 working days
Free for above S$200 purchases, otherwise would be S$25.

If you are located in a remote area, we will contact you before shipping as there may be surcharges.

All shipping addresses must be entered in English. You will need to sign for your delivery.

Standard Shipping: 1-2 weeks
S$8

We’ll send you a tracking number for use within Singapore. Once your package leaves Singapore, you can use the same tracking number to check its status at https://webapp.hongkongpost.hk/en/mail_tracking

Express Shipping: 2-3 working days

Free for above S$200 purchases, otherwise would be S$25.

All shipping addresses must be entered in English. You will need to sign for your delivery.

• AUSTRALIA
• BRUNEI
• NEW ZEALAND
• UNITED KINGDOM
  

DHL Express Shipping: 2-5 working days

Free for above S$250 (Estimated USD175) purchases, otherwise would be S$25 (Estimated USD17). 

If you are located in a remote area, we will contact you before shipping as there may be surcharges. The shipping time may be longer than 5 days.

All shipping addresses must be entered in English. You will need to sign for your delivery.

International shipments must be cleared by customs before they can be delivered by DHL Express to you.

Typically, a customs clearance takes less than 24 hours. If your paperwork is lacking, it may take several days before your shipment clears customs.

Regulations for import duties and taxes vary from country to country.

We have no control over these charges, and we cannot predict their amount. Unless otherwise stated, our garment/lingerie prices and shipping costs are exclusive of all import duties and taxes.

Lovemère does not cover any duties, taxes, or associated handling fees that may be applied to your order by your local government.

Please contact your local DHL or customs office for more information.

Login to your account via https://account.lovemere.com

System will send you a one-time 6-digit verification code to your email. A password isn't required to log in.

Once your order has been shipped, you will receive an email notification from us. This notification will contain a tracking number that you can use to check the status of your order.

In case you do not receive the email notification within 48 hours of your purchase, please contact us at hello@lovemere.com with your name and email address, and we will investigate the matter for you.

There may be some delay in orders placed during new collection releases, sale periods, festive seasons and we hope to have your understanding.

If you require your items sooner such as going to give birth or during your confinement, please contact us at hello@lovemere.com, and we will do our best to assist you.